Customer Testamonials

Customer Testimonials

William Tuning provided us with excellent service in obtaining a mortgage loan. As first-time home buyers we appreciated his clear communication as we walked through the steps.  He responded quickly to all of our questions and helped us lock in a particularly low interest rate when rates fell during the process. We will be recommending him to our friends as they purchase homes.

“I found working with William Tuning of CU Mortgage Division a very positive and painless experience.  He was knowledgeable and available for any questions or concerns. He worked up several options and explained which one would best meet my financial needs.  I would definitely return for his service and recommend William Tuning of CU Mortgage Division to my best friends.”

“Thank you William for your prompt courteous service. We were so happy to have locked in the lowest interest rate ever and to have this process go so quickly and smoothly was a relief for us. Our refinance process with you at CU Mortgage Division was excellent as well.  We will continue to refer any family members and friends to CU Mortgage Division for mortgage service in the future.  Thank you again, and have a great day.” 

Dennis and Cheryl Schlenker 

“Working with William at CU Mortgage Division was quick and easy.  William was always right there to answer questions we had.  He proved to be knowledgeable, friendly and honest.  We were able to complete our home refinance by phone calls, emails and regular mail.  Though it would have been great to meet William in person, which I know he would have happily obliged, with our crazy family schedule that just wasn’t possible.  With William’s help we were able to complete this loan and not disrupt work or family time. Thanks William!”

Kelly and Robert Wilson

“Oh my gosh!  William was truly the most efficient lender I have ever worked with! He was right on top of things and even had docs ready before the Title and Escrow Company did. He took time to explain the closing process to my first time home buyers and treated them, as well as me, as if we were his only clients. I would highly recommend him to anyone.”

Kathy ‘kt’ Thompson

John L. Scott Realty

(360) 701-9326 / 956-3667

(f) 918-5469 / 459-2489

kathythompson@johnLscott.com

www.johnlscott.com/kathythompson

“William assisted us with our refinance.  I found him to be very helpful and responsive to all of our questions.  He not only answered our inquires, but he provided us information that would help us select the right loan for our needs.  When making a very important financial decision, it is very helpful to be working with someone you feel you can trust. “

M. and O. Gannie

“My husband and I recently refinanced our home to take advantage of the low interest rates.  After researching numerous options, I found that CU Mortgage Division had the lowest interest rate for our needs.  After speaking with William Tuning, I felt confident in his knowledge and ability.  The transaction was virtually painless and was closed in a matter of days.  This was by far the best experience that I have had with a mortgage company. I highly recommend William Tuning.”

Billie Wayt

“I recently contacted William to see about refinancing my home in hopes of lowering the interest rate.  Not only did William get me a great rate, the process was very quick and easy.  William is very knowledgeable and I feel he went above and beyond to help me thru this process.  I would highly recommend you to anyone. Thank You.”

“William Tuning and CU Mortgage Division made this refinance a very pleasant experience, they don’t get any better”.

Leona L. & Arthur G. Wallace

“Our home buying experience with CU Mortgage Division went off without a hitch.  Our interest rate was actually a little lower than expected so needless to say, we were pleasantly surprised.  William Tuning was professional and friendly – very easy to deal with.  We would use CU Mortgage Division again without hesitation.”

C. Wallace

“Our Experience with CU Mortgage Division was awesome! It was really great to work with a company who was consistently on top of things. It made our first time home buying experience enjoyable. We appreciate everything William Tuning did for us, and we recommend his services to everyone we know who interested in purchasing a home!”

C. & A. Wilson

“William Tuning saved the day!  I had a client who needed a loan fast to save losing the house.  I made a call to William and within a week we were off to closing, with a great rate I might add! His professionalism, knowledge and customer service combined with a great personally is one of the best in the business.  I would recommend William over and over; he’s on the top of my referral list.”   

Darlene Sozinho, Realtor 

Windermere Real Estate

Direct – 206.914.2239

www.liveseattlestyle.com

“We appreciate what a smooth process this was.”

Cathy Miller

“Dear William:

You have gone “above and beyond” to help us in our efforts to move, and in timeliness in the face of adversity (of hurricane proportions)!

Thank you for all that you have done for us. We certainly do not know all the behind-the-
scenes work that had to be done by you and your business associates, and we can only imagine what patience, expertise & understanding you had to have for our benefit, but we are grateful. We hope your future will be bright and gratifying in all you do.

Very Sincerely,

Marcus & Dianna Hall”

“I received prompt service, my questions were answered, and I obtained full range of options to choose from. A refreshing change from my previous encounters regarding my mortgage refinances”.
Carol Middleton

“We would highly recommend using CU Mortgage Division. We have done two refinances with them and both times the process went very smooth and quick.  The ability to do all the paperwork electronically is wonderful when you are busy like we are.  We found William Tuning to be highly professional and wonderful to work with.  He was very flexible with us when we were unsure of the final amount for our last refinance – letting us decide in the last week of the process.  This allowed us to lock in a great interest rate while we were finalizing our financial needs.  I will repeat my first statement:  We highly recommend the CU Mortgage Division and William Tuning”.

“Without all of your kind words and encouragement, I am not sure I would have made it through the home buying process. I love my new home, and know that you greatly helped me get it by working with locking in my interest rate at the perfect time.

Thank you again.”

T.  Hawks

William,

I wanted to THANK YOU for all the hard work you have put into this file.

You are a wonderful loan officer and your clients are lucky to have you working for them.

It was a pleasure on my side as well.

Thank you William!

Jennifer Patrick               

Branch Manager / Limited Practice Officer

First American Title

401 Parkplace Center Ste#100

Kirkland WA 98033

Ph: 425-576-0600

Thank you for your help – it was the easiest refinance we have ever done. Pleasure working with you!

Thanks for everything. You were a pleasure to work with. We would recommend you with great confidence. Have a great weekend.

William Tuning ‘s sincerity, honesty and just down to earth common sense advice helped me and my girlfriend make the right decisions.

When ever we needed anything, a pre-approval letter to present an offer, a monthly mortgage estimate to help us decide on a price, or locking in a great rate for us late in the evening, William e-mailed it to us within crucial minutes.

A real estate purchase can be a nightmare. Not with Williams Tuning’s expertise, knowledge base, and efficiency. I have never had such a smooth transaction.

Simon

 
Dear Mr. Tuning,

We would like to take a moment of your time to thank you for your help in refinancing our mortgage. It was a pleasure to work with a knowledgeable and professional individual who made us feel at ease, answered all questions and upon conclusion of our meeting, we left with the feeling we had spent time with a new friend. Thank you again.

Sincerely,

Harold and Loretta Suter 

April 21, 2010

I just wanted to thank you for handling Ben and Ashley’s loan process so well.

Thank you. 

Larry Miller  

Real Estate Professional

Windermere Real Estate/East, Inc.                   

425-681-7535

lmiller@Windermere.com

www.Larry-Miller.com

Spring 2010

Our home buying experience was so much better than we expected, thanks to William Tuning and CU Mortgage Division.  William was exceptionally motivated and took care of everything for us.  He made the mortgage process a breeze. We highly recommend that you contact William for your mortgage needs.  You will be very satisfied.

Charles & Toni Johnson

Two coworkers entered into purchase contracts to buy new homes about the same time I did.
I’ve been in my home a month and they are both still waiting for their loans to close.
William Tuning always replied quickly to any e mails or phone messages I left him. I found him
to be knowledgeable and willing to go the extra mile. I highly recommend him to everyone I know. 

F. Stauffer

We had been trying to refinance our home for several years with our own credit union, and had not been successful as we didn’t think we had enough equity in our home to do so with the current economic downturn.  The staff at our credit union didn’t seem to be up on the current stipulations for refinancing. 

We then contacted William Tuning at CU Mortgage Division in Olympia.  With just one phone call we had much more information than we had been able to obtain in two years from our own credit union about refinancing.  The entire process went extremely smoothly from start to finish, and we were able to sign the final loan papers within 3 weeks from the date we first contacted William.  There were no surprises, and everything turned out perfectly.  We were able to get out of an adjustable mortgage, and our monthly payments are now about $250 less than what we were previously paying.

Thanks William for your expertise and excellent service. 

Brenda & Steve

William Tuning was easy to work with, organized and prompt in his responses. We let William know what we wanted for a rate with no points. He waited for the right opportunity, called us, and we completed the papers on that day locking in the lowest available rate. We appreciated William’s extensive background in the mortgage industry.

I was a first time home buyer and inexperienced in the whole home-buying process.  Mr. William Tuning helped us find the right loan program suitable for us.  I remember asking him in our first visit for some tips since I was truly a first-time home buyer and could use the advice. He was a very valuable source of useful information throughout this home shopping process. We started looking for houses early January 2010 and by mid April found the right house and closed less than 30 days later.

We decided to put in an offer for the house around 8pm that day. Luckily our Realtor Bo Foster from Signature Services was willing to write the offer that late. She quickly advised us to contact our loan officer Mr. William Tuning to lock in our rate.  That same evening Mr. Tuning was able to respond to us and locked in a fantastic rate that night and well after business hours.
Mr. William Tuning has great Core Values of Stewardship, Impeccability, and Customer Service giving more than 100% to help expedite home buying process.  He is also very knowledgeable and knows the laws well.  Even our Realtor which has over 15 years of experience in the Real State business was very impressed with Mr. William Tuning’s valuable source of information and great customer service.  

I truly felt protected and taken care of. My needs both as a First-Time Home Buyer were met and exceeded.

Mr. Tuning has a great ability to be spot on, and it appears to me that in the Real Estate Business timing is everything.  So I was very fortunate to have Mr. Tuning along with Bo Foster and her team as key players in my home buying experience.

Thank You for taking the moment to read my story and allow me to acknowledge Mr. William Tuning for his great assets, skills and values.

Very Impressed and Satisfied,

V. Lopez  

After struggling for months through a terrible housing market, when we finally got an offer accepted on a home. William worked tirelessly to get us closed in nine days.  William is the best friend you want when buying a home.

Thank you so much William Tuning and CU Mortgage Division.

Daniel and Sharri Hughes

Lacey, WA

CU Mortgage Division (William) was the perfect fit for us. They were competitive, timely and helpful throughout the process. William was a pleasure to work with and we will certainly do business with him in the future.

Best,

Ben & Ashley Grover

Seattle, WA

My experience working with William Tuning before, during, and after the process of finding my new home, was one of a kind.  William was always there to answer any and all of my questions, write up new pre-approvals quickly, (even on his days off), when I needed them to submit with an offer, and was always there with good sound advice. He was amazing when, to the surprise of many, he made good on his promise of having my mortgage loan process done in just a few short weeks compared to the norm. This type of service did not stop once I had signed the closing documents and had my new keys in hand; William was and still is, always available with prompt attention. I would highly recommend William……He is intelligent, professional, and very personable; attributes that are hard to find anymore. He cared about giving me his highest quality of work possible.

Thank you William,

“William has assisted us with several home loans over the past decade. He is experienced, bright, good-humored and well-versed in all the options available to make a loan as affordable as possible. We trust him inherently and recommend him highly to others.”

Stephen and Celeste Daniels-Brown

Olympia, WA

Working with William Tuning on our refinance was a pleasure.  He was quick to respond to any questions or problems we had and made the process easy and convenient for us. From our initial application to signing the final papers on our refinance took less than a month! We would not hesitate to recommend him to family and friends.

Tim and Shelley Reisher

Once again you made this whole process painless.  Your service is the best, thank you so much for everything.  Fantastic Job.